Monday, October 12, 2009

DisAPPointing: The world of mobile apps can be a time waster

Photoshop received approval this week for their own official iPhone app, which allows users to rotate, crop, use filter effects, adjust exposure, tint and saturation. Not exactly groundbreaking, but regular users and the tech savvy should expect a heavy hitter to have a presence in the app market.

The concept of an app store for mobile phones is doggone appealing for 21st century cell phone users. Apple's campaign "There's an app for that" has become synonymous with the utility of mobile communication and convenience. Although BlackBerry maker RIM released it's own version of the app store earlier this year, Apple has touted the availability of thousands of programs in its own store and even surpassed two billion downloads at the end of September.

Many companies have hitched a ride on the app wave with useful components, such as remote ordering for Chipotle and Starbucks (they actually have two) and pop culture icons such rapper T. Pain's auto voice tuner. Others have shown to be timelessly useful, such as Google Maps and weather alert applications like WeatherBug.

Despite the usefulness of some applications, the app market at large has reached a point beyond saturation. As is true with social media usage, some tools are simply time wasters. For those who remember the infamous pre-installed Snake game on old Nokia phones, this was enough a to satisfy the urge to procrastinate for most people.

The bottom line is that smartphone users and application developers must seriously consider the ultimate goal of time and money spent developing, searching, downloading and "playing." As technology history teaches us, this too shall pass.

  • Brands: This means determining the PR and financial investment and ROI developing an app would take. In the case of Photoshop, the justification is clear.
  • Consumers: The app store could largely be procrastination 2.0 and another drain on your bank account.
A brilliant video advertisement from WorldMate illustrates my point:

Friday, October 9, 2009

Microsoft Jumps Head-First into Social Media

There is a new era about to embark at Microsoft worldwide.

The new 82-member social media innovation team, dubbed FUSE (FUture Social Experiences), is set to begin sending some serious waves through the company's software development. Conceptualized and assembled by Ray Ozzie, Micro's Chief Software Architect, the FUSE team is expected to begin applying social media capabilities into PCs and business products.

The implications of this move could have an enormous impact on the public's daily computing, indicating that social media is becoming less of a learned process and more of a traditional 21st century lifestyle. Early adopters will be a driving force.

Ozzie cites high-bandwidth internet, both wired and wireless, the wide availability of digital camera phones and 'app-capable' phones, etc. as obvious justification for the team's dedicated purpose. Internet-connected game consoles and TVs are part of the equation as well. Social movies and programming have already been available, although not mainstream, for the past year or so.

The marketing team at Microsoft formally acknowledges that social media has transcended "communication and collaboration" and directly affects product experiences and consumer behavior. An important point to emphasize with slow-adopting clients.

Some of you may already be familiar with the rumored LookingGlass product, which is Microsoft's prototype for social media business software. It is unclear if LookingGlass is the front-runner of the new FUSE team, but it is very likely there is a connection. Click here for the original FUSE article.

Happy tweeting, everyone.

Tuesday, September 1, 2009

Bon Voyage, Ohio

Since I launched this blog in the Fall of 2007, I have never written post about my personal life or plans. After graduating in June of this year, my family, friends and old co-workers have begun to scatter across America. That being said, this is the best way to give you all an update on the next steps in my life and career!

After graduation, I moved to Columbus and began at Northlich less than 48 hours after my commencement ceremony. I originally planned to stay in Columbus, as it is close to my immediate family and network of friends and professionals.

Now that September is upon us, I have chosen to take the next step in my career by moving to Chicago. I recently accepted a post-graduate internship position with Weber Shandwick and am set to begin October 5th of this year. For those of you unfamiliar with Weber, it is one of the world's largest PR firms and was recently in the news after MySpace selected it it's AOR. I will make the move October 1 into an apartment in the north side of the city.


Needless to say, I am more than thrilled with the opportunity. I have loved my experience at Northlich and am extremely grateful for the mentorship, exposure to new projects, and wonderful friendships I have gained during my time there. I will miss Ohio and many close friends, but am very happy to offer a pull-out couch for visitors in the Windy City!

Of course, I fully intend to work my rear-end off to turn my internship position into a long-term job within a couple months. Regardless, I will stay in Chicago for at least 1-2 years and take that time to learn everything I can while being surrounded by some of the best in my industry. Thank you to everyone who has always shown support and make a continued effort to stay connected, no matter how many miles are between us.

As I prepare to move, I am nostalgic about the networking trip I planned for Ohio University's chapter of PRSSA to Chicago earlier this Spring. Thank you to Aaron Baer for the video below!



A convenient side effect of my transition is a three week "summer vacation" during the month of September. During that time, I will be attending both my cousin's and best friend's weddings, along with a few adventures in between. I would love to share all of my plans with you, but I prefer to keep at least some information private amongst family and friends. Feel free to e-mail me or follow me on Twitter!

pauljmatson (at) gmail (dot) com

Thursday, August 20, 2009

FCC socializes it's broadband launch

This week, the Federal Communications Commission decided that social media was a key component to it's submission of a plan for national broadband access. Ever since the United States figured out that it is trailing behind the rest of the civilized world in public broadband, this issue has been hot on the keyboards of programmers and politicians. Given the inherently heated debate that has been stirring, why did the FCC choose to integrate social media into their development stage?

"We want it to be a two-way conversation. The feedback, ideas and discussions generated on thsi blog will be critical in developing the best possible National Broadband Plan," said FCC Chairman Julius Genachoswki. Please note that he took office in June of this year.

I am most looking forward to see which comments and "feedback" are censored. Let the transparency war begin! Here is a quick look at what has been posted since the campaign launch on Tuesday:

Click here to follow the FCC


To be honest, I am more than a little disappointed with their "engaging" tactics. Nearly every post begins with "Broadband Update:" and redundantly links back to it's own general web address. If I wanted to read repeated advertisements to visit their web page, I would add it to my RSS feed.

A quick look at the replies to the FCC account reveals similar feelings among new followers. It seems as though Chairman Genachoswki needs to do a better job executing the "two-way conversation" he has proclaimed.


The "Blogband" blog, however, is performing much better. It only has four posts and is two days old, but has received nearly 100 comments with undoubtedly heavy web traffic. Like most successful blogs, Blogband is collaboratively maintained by the FCC internal team (including posts from the Chairman). It is still too early to tell how much the social media outlets will affect the ultimate decisions of the FCC for initiating national broadband. Despite it being in its early stages, I have great appreciation for the fact that they have created social modes for input from the American public.

The question now becomes whether the FCC will actually begin responding to its feedback publicly. Please comment or send me an email at pauljmatson (at) gmail (dot) com. Cheers!


Thursday, August 6, 2009

Twitter is down! Social media Twouble

Microblog service Twitter has officially been down since around 10:00 a.m. today, preventing the tweets of millions of users around the globe. The official Twitter Status blog has published the following update:

Defending against a denial-of-service attack?! Let the battle begin! Time to summon the all-mighty Fail Whale to wage war against the cyber foes. Fortunately, the federal government has the United States Computer Emergency Readiness Team to step in if needed.

So what exactly is a denial-of-service (DoS) attack? According to US-CERT:

---

In a denial-of-service (DoS) attack, an attacker attempts to prevent legitimate users from accessing information or services. By targeting your computer and its network connection, or the computers and network of the sites you are trying to use, an attacker may be able to prevent you from accessing email, web sites, online accounts (banking, etc.), or other services that rely on the affected computer.

The most common and obvious type of DoS attack occurs when an attacker "floods" a network with information. When you type a URL for a particular web site into your browser, you are sending a request to that site's computer server to view the page. The server can only process a certain number of requests at once, so if an attacker overloads the server with requests, it can't process your request. This is a "denial of service" because you can't access that site.

An attacker can use spam email messages to launch a similar attack on your email account. Whether you have an email account supplied by your employer or one available through a free service such as Yahoo or Hotmail, you are assigned a specific quota, which limits the amount of data you can have in your account at any given time. By sending many, or large, email messages to the account, an attacker can consume your quota, preventing you from receiving legitimate messages.

---

If you are already shaking from the inability to access your home page, calm down. Although this is a longer downtime than Twitter has experienced for a year or so, it has happened before. The larger the Twitter network becomes, the more computers get involved, the more likely an attack of this nature becomes. For a more in-depth explanation of this situation and how it is orchestrated by hackers, click here.

The question is this: what do we do when a major social media service breaks down for an extended period of time? What will be an interesting case study is to examine where people are turning in the wake of Twitter failure. Facebook is my first guess. Other ideas welcome!

Monday, August 3, 2009

Designers are not developers

This (somewhat) crass post showed up in my Delicious feed, but think it is worth sharing. There is often a discrepancy over what skills people have in social media vs. digital marketing vs. web design. Naturally, today's PR and ad agencies want to have team members with a diversity of skills and specialty in a few. Few are able to differentiate the actual differences between each skill set.

A "concerned web developer" decided to publish this note contribute his insight (there is a lack of grammatical accuracy, but hits several important nails on the head):

-------------------------------------------------------------------------------------------

Dear Poster of Job Ads,
For the record, nobody knows PHP, .NET, MYSQL, HTML, FLASH, CSS, JAVASCRIPT, ILLUSTRATOR, and PHOTOSHOP. If a potential emplotee says they do, they know a little of each and are of no real value. If they do indeed appear to be an expert with all of these, then they have no life. If you want someone of real skill -- you need to break down your job ads like so:

[PHP goes with MYSQL]
[.NET goes with SQL]
[HTML goes with CSS and maybe JavaScript]
[ILLUSTRATOR goes with PHOTOSHOP and FLASH]

...futhermore, there are two major spheres here that often get blurred into one..

web DESIGNER and web DEVELOPER.

A designer can also be a GRAPHIC designer -- these people are artists and can use Illustrator, Flash, and Photoshop.

A web developer knows how to code, web developers are NOT artists! -- If your potential employee claims to be a senior web developer and also a graphic designer, they are LYING.

A concerned...
web DEVELOPER

-------------------------------------------------------------------------------------------

You can find the original post here.


Self evaluation: blog traffic transparency

Since the inception of this blog nearly two years ago, it has undergone three major aesthetic overhauls and countless changes to it's content focus. There have been few alterations since the Summer of 2008, which prompted me to compare the actual traffic performance of today to my initial goals.

With majority thanks to Google Analytics and the input from insightful subscribers, I was able to uncover some interesting facts about what people find most interesting, the relevancy of my content, and how traffic is directed here. In honesty, my first post was for a college class, discussing the possibility of Facebook releasing an IPO. Today, with the title "The Social Media Institute," my blog has evolved into a home for my thoughts on optimizing the opportunities inherent in engaging the world through digital mediums.

In short, how to use the Internet to reach people.

For transparency's sake, I have published an 11 month web traffic report for your viewing/downloading pleasure. I would be happy to answer any questions you may have, and welcome thoughtful feedback. Leaving a comment, @ reply/DM me on Twitter, or send me an e-mail at pauljmatson (at) gmail (dot) com.

Google search results:
About 52% of my overall traffic comes from organic search results on Google, Yahoo and other search engines. I currently hold the top five listings for the following entries (test them yourself!):

  1. abercrombie and fitch media (ranked #1) ... I'm still a little shocked at this one.
  2. how to keep people interested (ranked #1)
  3. a dying father (ranked #1)
  4. best twitter application (ranked #2)
  5. GPA vs experience (ranked #1)
  6. strategically obnoxious (ranked #1)
  7. no such thing as an expert (ranked #2)
  8. social media institute (ranked #3)
  9. how to pitch using social media (ranked #4)
  10. paul matson (ranked #1) ... I hold the top 3-4 spots on a given day.
Top referring sites:
After publishing a new post, I typically post it to Twitter, PROpenMic.org, my Delicious page, Instant Messenger away message, Facebook, and LinkedIn. E-mail subscriptions included, of course. These are the top site ten web site referrals that are not from search engine traffic.
  1. Twitter
  2. Facebook
  3. Blogger
  4. PROpenMic
  5. ohiouprssa.org
  6. iphone.facebook.com
  7. beingcheryl.com
  8. LinkedIn
  9. researchgoddess.wordpress.com
  10. tonysylvester.blogspot.com
Global visitors (89 counties):
  1. United States (4,300 visits)
  2. United Kingdom (227 visits)
  3. Canada (149 visits)
  4. Austrailia (63 visits)
  5. India (51 visits)
  6. Germany (38 visits)
  7. Phillipines (31 visits)
  8. Netherlands (30 visits)
  9. Colombia (22 visits)
  10. France (21 visits)
Most popular posts:
  1. The best Twitter applications
  2. What and When to Tweet
  3. Welcome to the Abercrombie & Fitch Emergency Department and Trauma Center
  4. Who will hire me? GPA vs. Experience
  5. Five ways to keep up with social media
  6. 7 ways to keep people interested
  7. How to pitch using social media
  8. Twittiquette
  9. Get noticed through Facebook
The full report:
Traffic report

Wednesday, July 29, 2009

The numbers game: Real relationships in social media

"Networking is always important when it's real, and it's always a useless distraction when it is fake." - Seth Godin

Whether they're followers, friends, or your top 6 on MySpace, many have come to associate sheer quantity with social media success. With Ashton Kutcher now beyond three million followers on Twitter, I am willing to bet that a third or more of his flock could care less about what he says. Instead many are motivated more by the chance to get retweeted or have their name appear on his page. Social media narcissism at it's finest, it most cases.

However, when it comes to delivering true value in relationships that were originally seeded online, numbers alone don't make the cut. World thought leader in marketing, Seth Godin, adds succinct insight into this dilemma.

"Hits to your web site are meaningless - keep track of who you will go out of your way for, and who will go out of their way for you." - Seth Godin

Monday, July 27, 2009

Mobile Media: Wherever I go, you come too

A key component of successful social media networking, marketing and sharing is the ability to access the social web at critical times. The technological advancement of smartphones and wireless providers have enabled consumers to get on the Internet virtually anywhere at any time. I am not suggesting that one stays constantly connected. Instead, mobile accessibility has unchained us from our computers. Everyone is now able to explore the world while utilizing critical elements of the social web.

Flipcams, cell phones and mobile-optimized web sites are now available in the mainstream market. In many ways, this has helped exponentially increase the amount of up-to-the-moment information available. We can now upload text to our blogs, pictures to Flickr, and videos to YouTube while remaining copmletely wireless. For businesses seeking to engage their target audience, this is an opportunity to get real-time feedback on anything from product reviews to onsite experiences.

Below is a picture re-cap of a recent bike ride I took through downtown Columbus. Most of these were taken with a cell phone, which I was able to upload to Flickr as I rode. By the time I arrived home after two hours of riding, there were only a few photos left to finish posting. Without this capability, it is unlikely that I would have shared this experience at the rate that it became available.

Thursday, July 23, 2009

Sex APPeal: BlackBerry vs. Apple

Unbeknown to many, the commercialized availability of smartphone applications is barely a year old. Since the inception of the Apple App Store on July 11 last year, global activity has topped 1.5 billion downloads. Not to mention, of course, the 10 million downloads the first weekend the App Store was available. While the launch of the App Store pre-empted the release of the BlackBerry Storm, RIM's first touch-screen smartphone, BlackBerry was quick to catch up introducing it's own App World in March of 2009.

Both the Apple and BlackBerry app stores provide wireless download capability, with several new applications being added each day. In my own experience, I have owned an iPod Touch since September 2007 and a BlackBerry Storm since November 2008. After countless downloads, trials and erasing most apps from both devices, there are a few conclusions that can be reached for the current state of each app store:

BlackBerry App World

Pros
  • Coverage: With Verizon's 3G network, applications that require streaming capability or constant connection fare much better than an iPhone or Palm Pre any day. If you are an Apple fanatic, I am sorry. This is a verifiable fact.
  • Productivity: BlackBerry continues to dominate the business world, and the App World naturally reflects the business landscape. If you are a frequent traveler, salesman, productivity manager or receive hundreds of messages a day, there is a guaranteed app or two to make your life easier.
  • Compatability: With very few exceptions, virtually all downloads available in App World will function on any recent BlackBerry model. There is little concern about whether you will have to upgrade your mobile OS or purchase an entirely new phone.
Cons
  • Quantity: If you want to spend hours browsing App World, your joy ride will end relatively quickly. While there are several hundred apps from which to choose, you are unlikely to find niche apps, such as a one developed for Dairy Queen or obsessed CSI fans.
  • Price: There are several apps available that are 100% free of charge, but some will set you back as much as $30 for each download. Despite this apparent drawback, many of the more expensive options are used for business-related functions that serve specific purposes. In some cases, an app purchase could be paid for by one's company.
  • Support: The App World is still in it's infancy, and third party developers have only had a few months to begin creating BlackBerry-compatible app syntax. It is still early to judge whether or not RIM has dropped the ball on opening up it's API. In the mean time, technical support and "buggy" symptoms still plague many available applications.

Apple App Store

Pros
  • Availability: In spite of the App World, Apple currently boasts more than 65,000 applications available for download.
  • Speed: One clear advantage that Apple products maintain is the access to Wi-fi when it is available. While the AT&T network may lag, an iPhone or iPod Touch can pick up wireless signals and operate at normal speeds in some areas.
  • Usability: The touch interface is very fluid and responsive on new Apple models, which minimizes frustration while learning new applications. Ironically, the iPhone and iPod Touch's inability to run multiple programs at once give them an advantage while operating downloaded software.
  • Price: While thousands of apps are free, many more popular downloads are a mere $.99 - a price that will not break the bank when you are disappointed with a download.
Cons
  • Navigation: With so many new apps available on a near daily basis, it has become a daunting task to keep up the latest updates on each program. While Apple is working on redesigning the aesthetics of the App Store, relief from navigation frustrations is a light very far from the end tunnel.
  • Time: Aside from the time it takes to navigate through the entirety of the App Store, many applications are simply for novelty use. This begs the quesion whether Apple has a reputable place in the business market, or if it serves as a distraction rather than a tool for efficiency.
The ultimate decision is yours, of course, but I hope this insight helps. Feedback welcomed and appreciated.

Wednesday, July 22, 2009

The ultimate search engine

For anyone familiar with the Internet, Google has long since transcended into being a household name. An estimated 235 million searches are performed each day on the Google search engine, which accounts for roughly 72% of searches performed across the web. Even when one uses alternate search engines, it is still commonly referred to as "Googling." Imagine how copy machine companies must have felt when Xerox began dominating the market (i.e. "Xerox that paper" instead of "copy that paper")

Talk about brand power.

Amid the countless number of self-proclaimed "SEO gurus," there are very few people that truly understand the complex, evolving algorithms of search engines such as Google, Yahoo and Bing. As the abyss of information available on the web continues to expand, we rely heavily on these sites to navigate efficiently.

Multitudes of search engines continue to be developed to help deliver more targeted results (Google alone offers separate engines for blogs, patents, images, etc.) Online training even exists to teach people how to enter key terms more effectively, much like I was taught as a child to use the library's first "digital card catalog."

Instead of listing the "Top 100 Search Engines" or some other shoddy compilation of sites you will only visit once, here are two bookmark-worthy ways I guarantee will make your daily searching through social media and the web more efficient.

1. Google Custom Search
Take control. This is a simple tool that enables you to literally build your own search engine (no, you do not need a PhD in computer engineering... even a kid in elementary school could pull this off). The key element is an ability to narrow or emphasize the reach of your search engine based on preferred blogs, commercial sites, news sources, and so on. First, this means importing a list of your chosen sites into a database. You can then choose whether to search within those sites exclusively or with them simply emphasized in a normal search.

Once the engine criteria is saved, you can embed it on your web site and share it with others. This is incredibly useful for brand monitoring or simply easing the tediousness of clicking through page upon page of search results.

Who has that kind of time?

If you have no idea what type of search engine you want to create, visit this directory of topic-based search engines. For example, if you are only interested in the online content of high traffic "mommy bloggers," there is a search engine that exclusively searches the top 1,500 mommy blogs. Of course, there are plenty other topics from which to choose.



2. Addict-o-matic
Social media searching at a glance. This is a web-based tool which enables you to enter a key term into multiple social media search platforms simultaneously. As far as I have found, this is the most inexpensive (free) and fastest way to search several social media engines at once and compare results.


This site also allows you to add or remove the various platforms based on your preference and change their location on the dashboard. Featured engines include Google blog search, Twitter search, FriendFeed, News, Delicious and Digg, Flickr, Technorati, and many more.

Give each a shot and leave a comment. Cheers!

Friday, July 17, 2009

PR pros and social media woes

Whether you are a social network aficionado or still think Twitter is a new bird species, it can be a daunting challenge to keep up with social media tools and trends. Of course, there are countless resources available online and in print that try to offer insight into the bottomless pit of social media marketing.

Despite the endless charts, case studies and hype that social media sites project, some of the most valuable lessons in using and optimizing online tools come from collaborating with colleagues and friends. One of the best ways to connect online with PR practitioners, students and professors around the world is through PROpenMic.org. Membership is free and enables you to view and share relevant PR and social media counsel from experts and tehup-and-coming alike. Think of it as Facebook for PR people.

Lastly, if you have ever felt frustrated or inundated with the rocket pace of social media, this song is for you:

Thursday, March 5, 2009

Chicago social media adventure

This weekend, March 5-8, the PRSSA chapter from Ohio University will be traveling to Chicago to tour six major agencies and attend a networking dinner. Many students participating have only just begun venturing into social media networking on the professional level. You can track our progress by visiting here. If you wish to communicate with the group, please use the Twitter hashtag #ouchi09. We would love to hear any and all advice/comments/encouragement as we explore Chicago together.

The chapter has been split into two smaller groups so that each can visit three agencies. We have scheduled meetings with the following firms:

* Ketchum
* Fleishman-Hillard
* Ogilvy
* Edelman
* Ruder Finn
* Weber Shandwick

If you wish to meet with us at the Hard Rock Cafe on Friday evening, please send me a DM @PaulMatson or @ScrippsPRSSA. In addition, several members of the chapter will be taking footage of their experience which is being compiled into a YouTube video. If you are in the area, we would love to have you featured as well.

Thank you to everyone who has assisted in putting this trip together. In short, this explains my absence from posting the past few weeks. Upon our return, I will be able to resume my normal posting schedule. I will also be guest blogging on PRofessional Development next week with CMU's Rachel Esterline.

Cheers!

You are always welcome to leave a comment or send me an email at pauljmatson (at) gmail (dot) com.

Monday, January 12, 2009

Quick reads on Social Media trends

To expand your knowledge of best practices in social media, it is important to read relevant reports each day. Save and share these articles on Twitter, del.icio.us, RSS, etc. I have read or skimmed everything that I post and save them in my own databases.

While it is critical to read about new ideas, trends and tactics in SM, it is equally important to actively engage with the online communities that create them.

What to do when social media is frustrating you
You cannot become an expert in all of social media at one time. Instead, focus on oneor two activitites for a while, move on to some others, then comeback to the first. You will find how much better you are after a break.

Using Twitter to break the language barrier in international issues
Social media use has been soaring for the past four years, as more Web 2.0 services are being added to the arsenal available to citizen journalists and professionals alike, to be load-tested especially in times of strife or crisis.

Yahoo!'s next frontier: Internet T.V.
At the Consumer Electronics Show in Las Vegas, the company announced a range of televisions and related products loaded with software - developed by Yahoo! and Intel - that wouldlet users call up popular Web pages and tools right alongside programs they're watching on TV.

7 Social media predictions for 2009
1. Social Media continues its rapid growth
2. Business Networks surge as economic crisis continues
3. etc.

It should take no more than 10-15 minutes to read through each of these articles. Please follow the link to my del.icio.us page in the right-hand column to find a plethora of other useful articles.

Love or hate what you have read, please leave or a comment of send me an email at pauljmatson@gmail.com.

Monday, December 15, 2008

10 ways to get the news using social media

If you have ever found yourself wondering how some people seem to know about every new technological development, current event, or even helpful obscure facts, this is how they do it.

The transition from traditional news media to social news media is well underway. Even the 500lb gorillas Tribune Co. and the New York Times are struggling to turn a profit. The Tribune has already filed for Chapter 11 protection and the Times is not far behind. A wave of remorseful nostalgia washes over many loyal readers, but a revolution of news reporting and gathering is happening whether we like it or not.

Despite the short-term turmoil of television, print and radio the revolution of journalism does not mean Armageddon for mainstream media. It is a signal to adapt to the methods already being used widely to obtain information. It is not enough anymore to simply have a news web site that is a reflection of the daily newspaper. Companies and news providers must engage their audiences in unprecedented ways. This is not nearly as difficult as it sounds, but it must be done quickly to stay afloat. Social media is the driving force behind this concept.

Here are 10 easy ways to get the news using social media:

1. Do not stick to one source of news media. Rule #1. CNN, MSNBC, Fox... they are good, but none of them will ever have the whole story or will be able to update you as fast as the following methods all by themselves. This rule applies for any news provider.

2. Use a news aggregator. No joke. Whether you choose to use an RSS feeder or customized homepage, this is must for anyone who uses the Internet. Here is a compiled list of web-based aggregators. If you are not familiar with bloglines or Google Reader, both provide step-by-step instructions on how to get started. Instead of surfing through your favorite online newspapers, blogs and mashup sites, assign them all appear on one homepage. This is one giant step toward maintaining mental sanity amid the inherent chaos of social media sites.

3. Follow news sources on Twitter. I am not just talking about the BBC and CNN. Click here to view a list of news organizations that have Twitter accounts you can follow. If you use TweetDeck, you can have each one you follow only show up in a special column on your screen. Remember that some are automated and others are manually managed.

4. Watch TwitScoop and Tweet clouds.
Popular catch phrase terms and hashtags will appear in these tools. The bigger a word becomes in the "scoop" or "cloud," the more people are talking about it. Click on the word, and it will bring you to a site that will list every tweet related to it within the past few hours or days (your choice). Links to sources are often provided in these tweets. This is an unbelievably fast and accurate way to hear about news as it happens.

5. Start using Delicious or Digg. Or both, if you really want to be efficient. Either will provide you with a wealth of news and information you would never find listed on the Wall Street Journal's homepage or hear on NPR. I prefer Delicious. You can view my profile here.

6. Visit Technorati once a week (at least). Simply put, Technorati is an Internet search engine for searching blogs. It is a self-submission directory and web crawler which covers around 112.8 million blogs and more than 250 millions pieces of tagged social media.

7. Read and engage with iReport. iReport is a user-generated news site. This means the stories submitted by users are not edited, fact-checked or screened before they post. Some are tagged for usage by CNN. Obviously, I am not arguing that this is 100% reliable, but no news source on Earth is- let this be one more way to cross-reference what you hear.

8. Comment, retweet, and link to your favorite news and online information.
Social media news exists because people are choosing to engage with it on a personal level. Return the favor, and the power of citizen journalism and information sharing will continue to grow at an exponential rate. The goal is to continue creating communities of people sharing data to ensure accuracy and comprehensiveness. People will notice what you do and will be inclined to share information with you that you may not have known otherwise.

9. Pay attention to group-generated blogs. There are thousands of sites that are maintained by groups of professionals in their respective industries. This is a reliable way to cut through the bull crap in news reporting and get information from the source. Think of it as cutting out the middle man of translation. Great examples for communications and technology-related fields are AdAge, Mashable and WIRED.

10. Subscribe to text-based updates from your favorite news sources. You can do this either by subscribing to the New York Times (or any other provider) or simply using Twitter. Simple as that. This is especially handy for people who don't want to pay for mobile web-browsing and are frequent travelers.

Thursday, December 4, 2008

Get noticed through Facebook

While many students are racing to clean up their Facebook profiles, many are using the social networking site to their professional advantage.

On that note, I am happy to share that the Waggener Edstrom Staffing Facebook page, Careers with Waggener Edstrom, is live. If you are a Facebook member, I encourage you to add this page to your Favorites, become a Fan, and/or share the link with your Facebook PR contacts.

What to expect:

1. A photo album introducing the members of the Staffing Team
2. A listing of upcoming events at which various staffing team members will be in attendance (viewable once you log in)
3. Our WE Connect blog RSS feed, showcasing several of the Waggener Edstrom bloggers
4. Notes listing some of current agency openings
5. A list of agency awards
6. Several quotes from candidates complimenting the Staffing team

Love or hate what you have read, please feel free leave a comment or send me an email at pauljmatson@gmail.com

Sunday, November 16, 2008

Who will hire me? GPA vs. Experience

In the field of communications and PR, the value of GPA vs. professional experience has been a hotly contested question for new grads and employers.

To undertake this dubious topic and shed some light on the issue, Waggener Edstrom recruiter Amybeth Hale and I recently administered a short survey to gather the opinions of practitioners and students alike.

From a working professional’s viewpoint, and especially one who works in the field of recruiting, I can tell you that through the years I’ve learned that no one really cares about your GPA, unless you’re studying law or medicine (and I’d agree that good grades are important for success in both those fields!) This is not to say, of course, that you should neglect your studies, but what it means is that employers are more interested in your activities and any experience within your field that you have gained while in school. Balancing experience with a decent GPA shows that you are well rounded and are able to handle multiple things at the same time. Even college professors agree with this; one professor said, “No one cares about GPA & no one asks. What people care about is what will translate directly into the job you'll do.”

Gaining experience, once you’ve graduated, is a bit of a Catch-22 – employers want you to have it before they offer you a job….but how are you supposed to gain it if you’re not offered an opportunity (a job) in which to gain it? As a working professional, I highly recommend pursuing internships and work experience while you’re still in college and these opportunities are relatively easy to come by. Burying yourself in books, cramming to get a perfect GPA, and devoting every waking moment to maintaining a 4.0 unfortunately doesn’t translate well in most employment situations. DO your best to maintain a well-rounded slate of activities. - Amybeth Hale, Waggener Edstrom

In favor of experience, a common argument is that PR and communications, unlike engineering and math or medical-based fields, is much more subjective in nature. Therefore, a strong GPA in these fields is inherently more valuable (if you solve an engineering problem incorrectly, the bridge falls down.)
"It shifts over time, but recent grads need a good GPA. Further into your career, experience matters more. I prefer bridge engineers, architects, and my doctor to have both."
- Jon, a working professional
In PR, innovation, originality and accuracy are king to being successful - there is no substitute for real-world experience. Conversely, a sturdy GPA (for the sake of argument, around a 3.0 and above) reflects strongly on commitment and time management throughout college.
"I could easily have a 4.0 GPA, if I spent all of my time focusing solely on my classes. Instead, I have a 3.5 GPA and a lot of relevant experience. I am active in PRSSA, PR Central (a student-run PR firm), the student government, and work for the university's public relation department 15 hours a week. There is a quote in the student organization center on campus: 'You can go to college and get a degree, or you can get involved and get an education'"
- Rachel, a student at Central Michigan University
Ideally, having both would be ideal. But what about the thousands of students with brilliant minds, plenty of professional experience but a 3.0 or 2.9 GPA? Is the person with one internship and a 3.8 GPA more deserving of that entry-level position?
"Experience has proven to be more valuable to me. GPA is a reflection of the classroom and oftentimes, class work is more of a means to an end. Not to say that I haven't had some great classroom experiences, but at best they acted as complements to what I've learned through my internships."
- Aaron, student at Ohio University
Based on the responses we received, I was very surprised to find that most practitioners value experience far more than an outstanding GPA. From my own perspective, this indicates that employers are able to holistically analyze a new grad's potential within their company. At the end of the day, an A+ in microeconomics and psychology is not the selling point to getting that coveted new job.
"Good grades are not as much an indication of ability in the student's chosen career area as they are of the student's ability to figure out what a teacher wants."
- Nan, a working professional
As more responses were gathered, it became increasingly clear that many employers agree a strong GPA is good, but will not be the sole factor in earning you a first job. Many students, however, often become worried that their GPA may be the first concerning factor in being considered for a position.
"In my opinion, a good GPA and professional experience should go hand-in-hand. Obviously, if you are a good student who works and studies hard, you are more likely to be prepared to take on the challenges of the professional world. A great deal of professional experience can be an asset to your knowledge and understanding of concepts learned in the classroom."
- April, a student at Ohio University

On the other hand...
"Relevant work experience... I believe is the best. You could be the worst student in the world, and yet be the most accurate candidate for a position. It's up to what you can do."
- Guido, a working professional
Students have long struggled over being required to take "irrelevant" classes. I argue in favor of an employer looking at a student's transcript, but paying close attention only to their core coursework and applicable courses. Work samples could also be provided that a student may have completed taking a particular class which could count as a subtle form of experience (especially for younger students looking for internships with little experience).
"Experience. The 'real world' experience from internships and organizations helps in molding a good overall professional."- Chelsea, a working professional
After reviewing this wide variety of opinions, I personally conclude that a strong GPA is valuable, but relevant experience and knowledge in a particular field will always take the cake.

Thank you for subscribing. If you have some insights you would like to add, please comment or send an email to pauljmatson@gmail.com.

Tuesday, November 4, 2008

How to pitch using social media

Whether you are solely a member of Facebook or go on a daily social media 50+ network binge, most people can generally understand the value of having an online profile. The key principle of Social Media is to connect with others (of relevant interest) and to share information not otherwise available through mainstream networks.

On the other side of the coin, however, is the use of social media for businesses and professional reporting. With social media tools, everyone is a reporter - but what about pitching to mainstream media? Since the advent of the Social Media Release (first created Todd Defren at Shift Communications) the evolution of virtual pitching has begun. As the authenticity of online users has increased, so has the number of tools to deliver a message to targeted news sources.

Here is a condensed list of tools I discovered from a Mashable author, Sarah Evans.

1. HARO (Help A Reporter Out) - Founded by Social Media adventurist Peter Shankman, the site has proven to be a highly useful and credible way for reporters and their sources to find each other.

The idea is fairly simple: First, you register as a source or a reporter. As a reporter, you simply submit your query to a distribution list. As a source, you will receive up to three emails a day listing the submitted queries, allowing you to 1) respond to the query directly or 2) refer them to someone who could help. If you are a member of the media, you would be crazy not to give this a shot.

2. Social Media Release Builder - It is difficult enough to learn HTML and XML computer coding, let alone build a SM release from scratch every time one is needed. Don't know what an SM release is? Click here. With a small fee, anyone can build a clean, usable SMR interface.

3. Wikis - If you represent a product or service that frequently appears in press release boilerplates, it's about time you built a wiki page. It's free, fairly simple, and gives reporter an easy resource to learn more about your product or service at any given time.

4. Media People on Twitter - The value of this list is obvious. Currently divided by country. FYI - this list was originally compiled and is maintained on a Wiki page. See the value?

5. Twellow - I recently posted a list of helpful Twitter tools, and this one is certainly one more to be added to the list. If you need find a story idea and people to interview, this is a great place to start. Search Twitter users by category. As opposed to justtweetit.com, Twellow is NOT self-submitted directory, which yields far more comprehensive results.

6. Beat Blogging - Whether you are looking to build a reliable pitch distribution list or learn about new trends from the blogosphere, this should be the first stop.

7. Ning - If I'm not mistaken, this is the same interface used by PROpenMic. The biggest difference between this platform and every other social networking site is that it allows users to create their own community. Fan pages, social networks, etc. are all possible and can be managed virtually for little or no cost.

Think of it as an advanced "Fan Page" on Facebook with a dedicated URL.

Helpful? I hope so. Leave a comment or drop me an email at pauljmatson@gmail.com. Follow me on Twitter @PaulMatson or twitter.com/paulmatson

Thursday, October 30, 2008

7 ways to keep people interested

Rich or poor, there will always be one item everyone needs more: TIME. The inevitable suffocation of email, text messages, voicemails, newspapers, TV have streamlined the methods of communication. For both the everyday consumer and businesses, it is increasingly important to be as concise and relevant as possible in messages to both one another and to target audiences. This concept, of course, is not just relevant to the Social Media guru. It applies to virtually every available avenue of communication delivery.

7 ways to keep people interested in what you have to say:

1. It's not about you. Define your message and stick to it. EXAMPLE: If you wish to be followed on Twitter because you fancy yourself as legitimately knowledgeable in a particular category, 90% of your tweets should be relevant to that concept. A fellow Tweeter may originally chose to follow you because they find the links you post are helpful - not because they want to know your favorite and coffee and "are ready for Friday to be here." Analyzing any social media profile is an easy way to find the narcissists traversing the Earth.

2. Avoid abbreviations. It just makes your message sound amateur. No one wants to take the time to decipher your invented hieroglyphic language of shortened words. Similarly, sEnTeNcEs LiKe tHiS aRe eNdLesSly oBnOxIoUs. If you passed the 8th grade, use proper grammar. If you feel it is absolutely necessary to abbreviate, chances are, there is a more concise way to get your point across.

3. Headlines are king. (particularly in microblogging and texting) Your content may change the course of history, but if the headline is trash, your own mother won't even both reading it. Imagine scrolling down a list of hundreds of headlines all pertaining to the same subject... which link would you care to read? Use that formula for your own headlines.

4. You are not the CNN army of one. Message blasting is ego-tastic. Think of the little boy who cried "wolf". Don't be the little communicator that cried "everything I say is important, because I say so." Screen how much you share. Avoid the self-proclaimed experts, and don't become one. Timely, relevant and succinct messages sell themselves. Throwing up fifty new posts, headlines and press releases an hour will not earn you a big following... much less will it do much for your credibility. Peter Kim makes an excellent point regarding the building and maintaining of relationships through social networks.

5. Your brand is not your alter ego. This ties directly into credibility. If web authority is what you want, don't create a false identity. Be your brand - it's not your turtle shell.

6. Listen, listen, listen, jump in. You must give respect to receive it, but ALWAYS be willing to listen first and speak second. A target audience is a small town and people know immediately if you are new to the area. Don't immediately try to be the life of the party or you will become the new neighbor who wasn't invited to the 4th of July.

7. Expect the expected. Consciously build your brand, or people will do it for you. Contrary to guerrilla marketing, it it can always help to appear where your audience EXPECTS to see you. Call it the gray area of permission marketing.

If you have an insight or thought to share, please feel free to comment or drop me an email at pauljmatson@gmail.com. Find me on Twitter @PaulMatson.

Thursday, October 23, 2008

The Best Twitter Applications

Before you read this entry, consider how you use Twitter. The following information is most useful for the moderate to more advanced user. For a quick background, read the provided links:
- What is Twitter? click here
- What should I Tweet about? click here

Twitter is not only a streamlined method of communication between people, but a way for users to obtain news, ideas and information not previously available. However, finding the right users to follow (aside from your little buddies) can be a difficult task. A short user bio simply does not provide an accurate assessment of who you might want to keep up to date with.

There are thousand different ways to use Twitter to search for topics or relevant information, find users, and manage your own account. If you have not been able to try out at least one of these applications, now is your chance to catch up on more efficient technology! This is your invitation to come out of the Twitter stone age.

To be clear, there are countless applications. These are a few I have found to be some of the best.

Desktop and mobile applications: Stop going to Twitter.com!
1. Twhirl - The most popular and convenient desktop item. Similar to an IM box.
2. Tweetdeck - The most useful and efficient, includes a subject and keyword filter, separating information of interest without staring at the Twitterfeed all day.
3. Twitteriffic - The application for the iPhone and iPod Touch only - download it if you own either!

Search: Only read what actually matters to you.
1. TwitterSearch - Search by username
2. TweetScan - Search by tweet and keywords
3. Twitterverse - See tweets appear on a world map, by location
4. JustTweetIt - New, but is a self-selected submission directory organized by categories

User Information: Wonder what kind of Twitter users people are?
TweetStats - Get the rundown on peak usage times, what people Tweet about and to whom. Just enter their (or your) username.
TweetWheel - Find out which of your friends follow each other on Twitter

Make money on your account
WhatsYourTweetWorth - Find out how much your Twitter account is worth, literally.
TwittAd - Sell the background of your Twitter profile page to advertisers, or advertise on other's pages

A Complete List of Twitter applications: By platform (Windows, Mac, Linux, etc.)
TwitterFan

Want to add more to the list? Thoughts on which application works best? Leave a comment or drop me an email at pauljmatson@gmail.com.



 
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