This article could easily be about the election. But who wants to hear more about polls? The only conclusion that has been reached is that the results are inconclusive. Surprise, surprise. The best advice is to ignore the media, do your own cross-referenced research on each candidates' web site, and don't believe your neighbor's misinformed conspiracy rant. We will know who the next President is when they are elected. Onward.
The cool kid on the blacktop
The truth behind big business and branding is this: sometimes, it really is about being popular. We all love to think that we are far more mature that our colleagues and classmates. Popularity and social drama? We left that behind in high school! Not so fast, Mr. Rogers. As society becomes adults, we have simply learned to streamline popularity contests, manipulating our chosen industry to show our best side. Case and point:
1. Media - How much explaining is necessary? There are hundreds of dissertations that can qualitatively demonstrate how credible publications such as The New York Times and even the The Wall Street journal use propaganda. Actual CNN headline in February: "Will Hillary's shorter hair attract the mommy vote?"
2. Retail - Gucci, Brooks Brothers, Tiffany's. Quality, yes. In most of the world, with money comes social status. With social status can come popularity. The irony we ignore is that consumers want your brand to be popular to they can be popular with you. It's the ultimate buy-in. Don't stop at retail - this applies to any tangible product or service sold in a capitalist market.
3. Schools and education - The academic standard has long since stopped being the primary motivation for attending an institution of higher education. A great football team with a mediocre curriculum can sadly trump some schools with the opposite traits. Attended an Ivy League school? An employer may not know many facts about the institution. You may have earned a degree in South Indian Basketweaving. Regardless, you can rest easy knowing your portfolio will still be near the top of the stack of candidates. I already feel smarter by association.
Social Media
Ask yourself: what is the first thing that comes to your mind when you hear the word social?
Friends? After-work gatherings? Dating? You might even think of one person in particular who you see as exceptionally extroverted or introverted. Regardless, life is more about the popularity contest than we want to believe. Most people will never be able to admit it, even to themselves.
1. Facebook & Myspace - How would describe someone who has 20 friends and 3,000 wall posts? What about a person who has 4,000 pictures tagged of themselves?
2. Twitter - How many updates do they have? Here's an actual friend calculator that will measure your popularity on the micro-blogging site.
3. Blogs - Don't pretend that you're not more interested in a web site that has been read several thousand times. If you come upon an article that has only been read 12-13 times on the internet, you're ten times more likely to continue surfing.
Our failed mentality is this: "Everyone else didn't think it was important, so why should I?"
Read this carefully: To everyone else, we are everyone else.
The bottom line
Only your educated opinion matters!
Cutting through the social clutter isn't easy, but instead of ignoring it, learn to face it and demand transparency. George Bush has low polls again? Find out who was called and surveyed. Nike comes out with a new amazing running shoe? Check their competitors (same shoe, better deal. Always).
Love or hate what you've read, leave a comment or feel free to send me an email at pauljmatson@gmail.com.
Thursday, May 15, 2008
Playground Politics
Saturday, May 10, 2008
Reality check! Focusing on Consumer 2.0
If you read The Social Networking Animal, you already know there's more at the consumer's fingertips (quite literally) than any marketer could ever dream of comprehensively understanding. There are many who might like to believe they are "online marketing experts," but where is the expertise focused? Knowing how to create a Facebook event and send Twitter updates is hardly a ripple in the web 2.0 pond. Need more proof?
No marketer would deny the powerful shifts that are occurring, yet likely no one is bold enough to claim they can truly keep up. Living in a world saturated in brand messaging, one of the most effective methods to successful campaigns draw from the well of permission marketing. In other words, its about becoming brave enough to step back and let your consumers discover you; occasionally by dangling the interactivity carrot.
Shifting focus
Time to step over the Web 2.0 mountain and get over the "wow" factor of new and emerging digital technology. Yes, Technorati, Mint and widgets are so very cool. Yes, we all agree that they have enormous potential. Yes, we have a lot to learn. However, it's time to understand how consumers (and that includes you and me) are being revolutionized from these new mediums of message vehicles.
Thank you to mr.youth and RepNation, here are some rules to follow to keep a consumer engaged in your mantra:
CONSUMER 2.0
1. Consumers own brands: Consumers will speak about, repurpose and associate with your brand as they see fit. People aren't stupid.
2. Authenticity trumps celebrity: Consumers respond to honest, relevant messaging from peers over marketing speak and celebrity endorsements.
3. Niche is the new norm: Consumers do not form a mass market. They relish in choices and look for products and services that speak to them personally.
4. Bite-size communications dominate: Consumers digest short, personal and highly relevant messaging in bulk while growing increasingly adept at blocking out noise
5. Personal utility drives adoption: Consumers choose to consumer what they find useful in their lives over manufactured marketing needs.
The bottom line is this:
Don't be so bold as to think your message is the most important thing your target audience's life; let marketing become a two-way street of engagement.
Love or hate what you read? Don't hesitate to leave a comment or simply drop me an email at pauljmatson@gmail.com.
Wednesday, May 7, 2008
Back off, evil marketers: the danger of over-delivering your message
The angle:
Read this blog because I wrote it, and you know me. So pretty please?
VS.
I write about it... because I think you should know.
Props, Seth Godin.
As most marketers know, the number one rule to "cool" is not to let your marketing show. MTV may be one of the most recognizable companies to fit this niche. After all, the network is one humongous advertisement - something is being sold; CONSTANTLY. If their primary TV audience all realized this at once, the network could potentially tailspin. When was the last time you looked forward to talking to an uninvited salesperson?
That being said...
THE MANTRA: MTV represents you in all your pop culture glory - they would never tell you what is cool. You tell THEM what's cool, and they'll happily sell it back to you in every imaginable way. It's a classic example of selling ice cream to Eskimos. The trick is making consumers feel as though they're not being duped (er, sold) - money spent on concert tickets, online music videos and countless hours watching meaningless reality shows is simply allowing consumers to participate in "cool" culture. A chance to fit in. In essence, MTV could be called Marketing Television. People will talk and propagate their messages and programs without the feeling that MTV is paying for any of it.
So, you already knew all of that? I'm glad someone is paying attention. So what business WOULDN'T want people to think the world of them? Why wouldn't you want to want to appear to be the number one brand?
Anti-brand
The irony is that having all the positive free publicity in the world can hurt you. Making promises and over-delivering doesn't work every time. Take the latest Indiana Jones installment (set to be in theaters May 22). Steven Spielberg is actually downplaying his film, worried that spoilers and other media will have people expecting too much from the latest Jones whipping action. The result of high expectations? Big letdowns. Simple as that.
Not to slight his own production, but Spielberg knows the danger in over-promotion.
The bottom line is this: a good product can help sell itself, but don't let everyone believe you're #1 unless you really ARE #1.
Friday, May 2, 2008
The science of SCANDAL
DRAMA. We all hate it - which is exactly why we can't get enough of it. T.V.'s VH1 may have capitalized upon this niche the most effectively in recent days. Not to slight the classic Star and National Examiner tabloids (you guys have also done a great job creating unnecessary drama).
For example: VH1 ratings busters
I Love (to hate) New York .......... two seasons
Rock of Love (most of those girls belong in a brothel) ............. two seasons
Flavor of Love (that clock-wearing grandpa AGAIN?) .............. THREE seasons
It's impossible to count how many people I've heard (myself included) say "I hate drama. I just stay away from it." Bull. We all have it. Most psychologists agree that people tend to deal with pseudo reality much better than The Real World (no tv pun intended). Why are shows like Laguna Beach and The OC so popular, anyway?
The theme here (thank you, VH1) is: Watch & Discuss. Girls can talk about those spoiled children on Laguna all day long... and it will never come back to haunt them. It's the perfect storm of gossip.
So here's the marketing spin. Want more details on Heidi and Spencer's relationship? Visit VH1.com. Can't get enough of Trump and Rosie's verbal battle? Check out Rosie's talk show. Need some behind-the-scenes action of the original Flavor of Love? Get never-before seen video clips on the web site!
My question is this: what if all scandals are just brilliant publicity stunts? We hear accusations of this nature all the time, but how do we prove them either way? Better visit Bret Michael's web page to find out.
Love or hate what you've read? Leave a comment or drop me an email at pauljmatson@gmail.com. Enter your email address in the left column box to get these articles in your email.
Thursday, May 1, 2008
The social networking animal
Things are getting hot in here... the Internet that is. With so many web sites to join, it can make you dizzy just thinking about which one is the right one for you. As an aspiring PR pro, I've realized that it is critical to stay at the battle front of the explosion of social networking, mobile marketing, blogging, twittering... you get the idea.
Web 2.0 - the name of the game
Those of you who know me - you're aware of my tendency to propagate Gmail and other google-related services. But there's much more to the madness. So finally, both reluctantly and proactively, I have compiled a list of EVERYTHING I stay active on with regard to the Internet. I've also included my personal link to each. Enjoy.
Here it is: (drum roll)
Google Mail
Gmail - pauljmatson@gmail.com
Seriously, people. Unless you use a work address full time, there's no excuse not to adapt to this service. Not only do you have virtually unlimited storage (I currently have 781 emails in my inbox using 3% of my alloted storage capacity), but you have the ability to chat online through instant messenger and it's accessible anywhere on the planet. Not to mention it's FREE?
Google services
Besides Gmail, I also utilize
1. Google Calendar (VERY similar to the functionality of Outlook and other related services)
2. Reader (RSS feeder)
3. Picasa Web Albums (automatically saves any photos I upload online)
4. Documents (using Google as a document host server)
5. Orkut (international professional networking) - Find me at Paul Matson
6. Analytics (which is how I track my blog exposure)
7. Talk (instant messenger through Google)
Blogspot
Currently what I am using to host my blog. The sign-up, set-up and maintenance is a piece of cake. If you have something ot say... get a blog!
my blogs:
paulmatson.blogspot.com
ouprssa.blogspot.com
Chase Online Banking
I can transfer funds, pay my credit card, and a number of other services. Most major banks provide this service for free. Make your life easier!
Mint Financial Tracking
A free online service that tracks your spending and savings and offers tips on how to save and earn more money without making major changes to your lifestyle. You have to see it to believe it.
Networking
LinkedIn - Business/professional networking
Think of it as a much classier Facebook. It also appears in Google searching, so you might to consider joining in you're in the job market or looking to hire! Find me
Technorati - Premiere blog searching
Whether you're looking to increase your blog's web traffic or search blogs efficiently, there's no better place to start. Find me
PRopenmic - Profile server for PR addicts
It's relatively new, but has the potential for some great idea bouncing and provides an excellent opportunity for some PR networking. Find me
Facebook
Need I say much more? Find me
Myspace
Also likely to appear on Google searches, you might want to consider signing up just to make sure you have some control over what the Internet reveals about you. Undoubtedly, this can be used to your advantage. Find me
Twitter - Microblogging
If you haven't already signed up, DO IT now! It's an unparalleled way to make quick news releases or just give your friends a quick update on your whereabouts. There's lots of cool stories about what Twitter has done for people both in the professional and personal realms. Sign up today! Find me
And just for fun...
Pandora - Online Radio
Forget iTunes radio. Pandora will literally tailor it's playlist to the music you like. Not by genre, but by algorithm. Stop wasting your money on iTunes and sign up (also free, of course).
There you have it.
Confused or have questions? Drop me an email at pauljmatson@gmail.com or leave a comment. Happy surfing!